Teamwork and Communication Approaches that Support Workforce Well-being and Performance

AGENDA

3:00-3:10
Welcome Overview of Quality & Value Innovation Consortium (QVIC)
– Stacy L Farr, PhD, MPH; | Research Assistant Professor, University of Missouri Kansas City, and Co-Director, University of Missouri – Kansas City (UMKC) Healthcare Institute for Innovations in Quality (HI-IQ) | KC Quality & Value Innovation Consortium (QVIC)

3:10-3:20
Researcher Perspective: Team Science as a Strategy to Accelerate Performance
-Kim Kimminau, Chief of Staff and Strategy for the Executive Vice Chancellor for Health Affairs, University of Missouri, Professor Emerita, Kansas University Medical Center; Courtesy Professor, Dept of Family and Community Medicine, University of Missouri

3:20-3:40
National Perspective: TeamSTEPPS: What it is and Teamwork Tools to Improve Patient Outcomes
-David Baker, Senior Vice President, Health Department American Institutes for Research

3:40 – 4:00
Healthcare Perspective: The Virtual Ties That Bind: Finding Joy in the Virtual Workplace
-Heidi Boehm, MSN, RN, NPD-BC, CPPS, Behavioral Health Program Manager, University of Kansas Health System
-Lynn Murphy MSN, RN, CPHQ, PCCN-K, Quality and Safety RN Supervisor

4:00 – 4:10
Federally Qualified Health Center Perspective: TBA
-Wil Franklin, MS, LPC, President and Chief Executive Officer, KC Care Health Center

4:10-4:30
Questions & Discussion
– John A. Spertus, MD, MPH, FACC, FAHA, Professor, UMKC Daniel J. Lauer / Missouri Endowed Chair in Metabolic & Vascular Disease Research, Clinical advisor – Medical Director CV Outcomes Research, Saint Luke’s Hospital of Kansas City; Director, UMKC Healthcare Institute for Innovations in Quality (HI-IQ) | KC Quality & Value Innovation Consortium (QVIC)